Operations6 min read
Measure cost per outcome, not per token
Token pricing is the input. What the business cares about is what a qualified lead or a resolved ticket costs — and those are not the same number.
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Product decisions, engineering lessons and practical observations from teams shipping observable agent workflows.
Token pricing is the input. What the business cares about is what a qualified lead or a resolved ticket costs — and those are not the same number.
Read article